Portfolio
I don’t just talk about content — I make it. Here’s some of my team’s latest work.
Thought Leadership
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AI & Trust: What It Means (and Why It Matters) for E-Commerce
Why building and maintaining trust will be more crucial than ever for merchants in an agent-driven economy.
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Abuse Prevention: What it Means in the Age of AI
How Agentic AI could give rise to new abuser archetypes, challenging abuse prevention methods.
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Expanding Payment Methods Without Losing Control
Customers expect flexible payment options. Learn how to scale your offerings without sacrificing control, security, or insight.
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Agentic AI, Explained: The Next Frontier of Digital Commerce
Explore how agentic AI is reshaping digital commerce with autonomous agents and identity intelligence.
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Turning the Latest Apple Court Ruling Into Revenue for App Developers
For developers, a landmark U.S. federal ruling brings opportunities for recovered revenue — and a hidden risk for fraud.
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How Fake GenAI Images Are Fueling Refund Fraud
GenAI has made it easier than ever for customers to participate in refund fraud. Here's what companies can do.
Case Studies
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Case Study: PUMA NA
How PUMA took an agile, automated approach to fraud and abuse prevention
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Case Study: Brooklinen
Brooklinen increases approvals to ensure more good customers lounge in luxury
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Video: Shoe Carnival
How prioritizing trust and security allows Shoe Carnival to create seamless experiences.
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Case Study: Kurt Geiger
How Kurt Geiger expanded their global presence while decreasing fraud.
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Case Study: ASICS
ASICS creates a seamless shopping experience, whether in-store or online
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Video: HelloFresh
HelloFresh partners with Forter to evolve the company's approach to fraud and abuse.
Decision Makers
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Deniz Ertan, eBay
How eBay’s Senior Director of Buyer Risk nurtures success at work and in the garden
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Shivendra Kishor, Instacart
How Instacart’s Sr. Director draws inspiration for his career on the court and in the kitchen
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Siân Woods, FARFETCH
How life’s unexpected turns and travels helped FARFETCH’s Siân Woods find calm in the chaos
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Jenna Flateman Posner, SNIPES
How rugby and real estate prepared SNIPES’ Chief Digital Officer for quick thinking and a life of calculated risk
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Sean Condon, ASICS
How a series of big decisions helped ASICS’ VP beat the bad guys and spend more time at home
Podcasts & Videos
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Talk Payments to Me: Anthropic
Host Adam Davies sits down with Ryan O’Holleran of Anthropic to chat all things agentic AI.
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What the Fraud? with Jordan Harris
Doriel finds out 'What the Fraud' is up with Jordan Harris, host of the Fraud Boxer podcast.
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SNIPES x Forter
How SNIPES partners with Forter to ensure high-demand, limited-edition drops reach real customers
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Introducing Talk Payments to Me!
The launch of Talk Payments to Me, a brand new show focused on all things payments.
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Life at Forter
Get an inside look at Forter through the eyes of Sr. Customer Success Manager, Marin Silva!
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What the Fraud? AI & Fraudsters
Doriel discusses the latest in AI and how fraudsters might be using the latest tools
Reports
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2025 Consumer Abuse Survey
A closer look at emerging consumer behaviors — and how brands can navigate policy abuse while protecting customer lifetime value and maintaining a trusted experience.
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2024 Trust Premium Report
People spend more with brands they trust. This report dives into fresh consumer survey data to explore how trust impacts spend, loyalty, and long-term value for merchants.
[2025 Report Coming in October]